Frequently Asked Questions

The reservation can be canceled as long as the change or cancellation is not made 7 days before the arrival date of the reservation. In case of absence or non-attendance, the charge will be equal to that of cancellation.

A deposit of €100 is left at the entrance to cover possible damages, which will be returned upon departure.

Yes, our apartment includes a set of towels per guest as well as sheets.

Only with the property's express authorisation. If you're travelling with a pet, please contact us before booking to confirm availability.

Yes, the use of the fireplace is allowed. Cooking in it is totally prohibited. Firewood is not included.

Smoking is not allowed in the apartment or in any of the common areas to ensure the well-being and comfort of all our guests and neighbors.

The apartment has a maximum capacity of 4 guests. Only the guests named in the reservation may stay at the property.

A few days before we will contact you to send you the necessary instructions upon arrival.

If the keys are lost, stolen or mislaid, a charge of €150 will apply to cover the cost of replacing the lock and making new copies.

Our apartment does not have private parking, however you will find free parking on all adjoining streets.

Yes, the minimum age to make a reservation in our tourist apartment is 18 years old. Children under 18 must be accompanied by an adult throughout their stay.

We have WIFI and fiber connection throughout the apartment.

Whenever conditions allow and possible, entries and exits outside the stipulated hours will be permitted.

If we find an item you've left behind, we will keep it for a maximum of 30 days. Should you wish to recover it, packaging and shipping costs will be at your expense.